Open Play Help Center

Know what to do on every operating page.

Use the step-by-step guides, then ask the documentation assistant when you need a focused answer.

BDR

BDR identity, rating and reliabilityHow BDR history and reliability support classification.
+

BDR connects results to one official player identity. New players and players with limited history remain provisional. More verified games create more evidence and improve confidence in classification.

BDR is designed to make sustained misclassification harder to maintain, but no rating system should claim to eliminate sandbagging completely.

Rated versus non-rated Open PlayKnow what changes when a session is BDR-rated.
+

Both modes use registration, check-in, queueing, court assignment and result entry. Non-rated results remain operational records. Rated results are eligible for controlled submission to backdoorrating.com after organizer and site verification.

The organizer website does not independently set the official rating. BackDoor Rating remains the central identity and rating authority.

Demo

What a Demo Organizer can accessRestricted sales-demo access and safety limits.
+

A Demo Organizer can operate assigned sandbox sessions but cannot install plugins, change the theme, open WordPress settings, access production BDR credentials or affect real ratings. Demo access is temporary and may reset automatically.

Getting Started

Getting started with the Open Play demoStart here before operating the sandbox.
+

Start on the demo homepage, explore the public player experience, then request restricted Demo Organizer access. The demo uses fictional players and sandbox ratings. Nothing in the demo changes real BDR records.

  1. Open the public live board.
  2. Review players, courts and the waiting queue.
  3. Request operator access with your email.
  4. Use the seeded session before creating a new one.

Operator

Enter results and close a session cleanlyComplete matches, review warnings and archive the session.
+

Enter the correct teams and score, then complete the game once. Review missing results and duplicate warnings before ending the session. A rated result should not be transmitted until the organizer confirms that the result is complete and accurate.

Use the archive for completed sessions. Do not recreate a completed match to correct a mistake; use the controlled correction or reversal process.

Review registrations and payment proofApprove registrations safely and understand payment/check-in states.
+

Use the registrations screen to review player information and payment proof. Approve Only confirms the entry without placing the player into the live queue. Approve + Check-In confirms the entry and checks the player into the active session.

Use manual check-in when a camera, QR code or internet connection is unavailable.

Run Guided Open Play ControlOperate courts, queue and results from the main control room.
+

Guided OP Control is the main operator workspace. It shows current courts, waiting players, next actions and session warnings.

  1. Confirm checked-in players.
  2. Review the suggested next match.
  3. Locate or delay missing players when needed.
  4. Assign the match to an available court.
  5. Enter the result and complete the match.

Automation assists the operator; it does not remove operator authority.

Understand automatic queueing and rotation modesHow automatic queueing works without removing operator control.
+

The queue is designed to reduce paddle stacking and repeated court calls. Players can see who is playing, who is waiting and what action is expected next.

Rotation settings determine how players return after a game. Waiting time, recent activity, partner history and operator decisions may affect the suggested group. The operator can delay, locate, skip or correct a suggested match.

Use player QR check-inScan a player code and use the permanent manual fallback.
+

Open BDR QR Check-In and scan the player’s personal code. The system checks the player identity, session registration, approval, payment status and check-in state before confirming the action.

If scanning fails, search for the player and use the manual fallback. Never create a duplicate player just because the QR code cannot be read.

Organizer

Create and prepare an Open Play sessionSet the venue, courts, fee, schedule and rated status.
+

Create the session first, then set its venue, schedule, player limit, fee, available courts and rated status. Do not open registration until those settings are correct.

  1. Open OP Sessions.
  2. Create or open a session.
  3. Confirm venue and courts.
  4. Select rated or non-rated mode.
  5. Open registration when ready.

Player

Use the player live page and attention alertsPlayer status, court calls, live score and attention cues.
+

Each player can receive a personal live link showing current status, live score, recent games and next action. Attention alerts may use visible notices and supported sound or device cues.

Phone vibration and audio behavior depends on the browser, device settings and whether the player has opened and permitted the page. Treat these as attention aids, not guaranteed emergency notifications.

Troubleshooting

Internet, camera and manual fallbacksWhat to do when technology or event conditions fail.
+

The system keeps manual controls because real events do not always follow ideal conditions. If QR scanning fails, use manual player search. If a court becomes unavailable, change the assignment. If a player is missing, delay or locate the player. If the connection drops, record the result safely and confirm it before final processing.